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Refund and Returns Policy
At Dope Clothing, we strive to provide you with high-quality products. If you receive a damaged or defective item, we are here to help! Please read our returns policy below:
- Eligibility for Returns:
- We accept returns for items that are damaged or defective.
- Returns must be initiated within 14 days of receiving your order.
- Sizing Issues:
- Please ensure you check our sizing charts before making a purchase. We do not accept returns for sizing-related issues.
- Return Process:
- To initiate a return, please contact our customer service team at [email protected]. Include your order number, a description of the issue, and any supporting photos of the damaged or defective item.
- Our team will guide you through the return process.
- Refunds and Replacements:
- Once we receive the returned item, we will inspect it and confirm the damage or defect.
- We will issue a refund to your original payment method or send a replacement item, depending on your preference and stock availability.
- Shipping Costs:
- We will cover the return shipping costs for items that are damaged or defective.
- Non-Refundable Items:
- Please note that items that are not damaged or defective are not eligible for returns.
- Contact Us:
- If you have any questions or concerns about our returns policy, please reach out to our customer service team at [email protected].
Thank you for choosing Dope Clothing!